Refund policy

Aradia Designs hope you love your beautiful, handmade jewellery and trinkets. However, if you are unhappy with the fit or feel of your new piece, you are welcome to return your purchase for a size exchange or credit note.

Please be mindful when choosing your new keepsake Aradia Design, as each piece is made to order with high value, precious materials please understand that we do not offer refunds for change of mind. Please think carefully before making your purchase as refunds are only provided when an item is deemed as a manufacturing fault, and cannot be repaired or replaced.

Sales items are not eligible for a refund or exchange.

A full priced item purchased with a  promotional code qualifies as a sale item. All purchases made through this website are subject to confirmation and acceptance by Aradia Designs. Your order may be rejected for certain reasons at any time prior to shipping, in these rare circumstances you will be contacted directly and a refund or store credit will be issued.

Aradia Designs cannot accept liability for any item until it is returned and meets the following criteria:
- Customer care was contacted within 48-hours of receiving the parcel; please contact madeline@aradiadesigns.com.au
- The item(s) was received by Aradia Designs within 14-days of delivery (please note, we understand that delays may occur during transit)
- Goods must be returned in the original condition with original packaging intact. Items that are damaged or soiled with makeup, dirt, food etc., will not be accepted.

Aradia Designs reserves the right to repair any damaged jewellery, objects or trinkets.